Terms and Conditions

These service terms govern your access to and use of Eternal Slots Casino, including the website, your player account, games, promotions, and related services. By registering, logging in, depositing, or otherwise using the platform, you agree to these conditions of use. This page explains the main rules, rights, and responsibilities that apply when you use our services so you know what to expect and how we operate.

Who may use the platform

Eternal Slots Casino is intended for adults only. You must be at least the legal gambling age where you are located to register and play. It is your responsibility to confirm that online gambling is lawful in your location before you open an account or place a wager.

We may restrict access in certain jurisdictions, and geolocation technology may be used to confirm your location. If you are located in a place where our services are not permitted, you must not attempt to use the site.

Account registration

When creating an account, provide accurate, current, and complete information. Accounts must be registered in your own name and may not be used by, or on behalf of, another person. Each player may only hold the number of accounts expressly permitted by the operator.

We may require you to verify account details before allowing certain activity, including deposits or withdrawals. If we find incorrect, incomplete, or fraudulent information, we may suspend or close the account and retain any funds in accordance with applicable rules.

Identity checks and verification

To protect players and meet legal obligations, we may ask for documents or other information to verify your identity, age, address, or payment method ownership. Typical requests can include government-issued ID, proof of address, and copies of payment cards or transaction receipts.

Verification requests must be completed within the timeframe we set. Withdrawals may be delayed or refused until verification is complete. We handle submitted documents securely and in line with our Privacy Policy.

Use of your player account

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs through your account. Do not share your password, login details, or account access with others.

Accounts are personal and non-transferable. You may not sell, assign, or otherwise transfer an account. If you suspect unauthorized access, contact support immediately.

Deposits, withdrawals, and balances

Accepted payment methods include cryptocurrencies such as Bitcoin, Ethereum, Litecoin, and Tether, and card options such as MasterCard and Visa. Account balances will be shown in supported currencies, including Bitcoin, Ethereum, Litecoin, Tether, and USD. Processing times, limits, and availability vary by payment type.

Withdrawals may be subject to verification checks, processing time, and minimum or maximum limits. We may review withdrawal requests before approval and require additional documentation. We aim to process legitimate requests promptly, but processing times can vary by method and by third-party providers.

Fees, currency conversion, and minimum withdrawal amounts may apply. Any fees imposed by payment providers are your responsibility. We are not responsible for delays caused by third-party processors or banks.

Bonus terms you should know

Promotional offers, including welcome bonuses, free spins, reloads, and cashback, are subject to specific bonus terms in addition to these service terms. Always review the full bonus terms before opting in.

Example: the current welcome offer is a 400% match plus 400 free spins with code "KICKOFF." The minimum qualifying deposit is $10, and the bonus carries a wagering requirement of 40x unless otherwise stated in the promotion terms. Bonus funds and free spins may be subject to conversion limits, maximum withdrawal rules, bet caps while bonus funds are active, and time limits for completion.

General points about promotions:

• Eligibility criteria, wagering requirements, time limits, and eligible games can vary by offer.
• Game contribution rates to wagering requirements may differ; for many offers, non-progressive slots contribute 100%, while certain table games, live dealer titles, and progressive jackpots may contribute 0% or a reduced amount.
• Bonus funds are often non-withdrawable until wagering requirements are met.
• Abuse of promotions, including multiple accounts or collusion, may result in forfeiture of bonuses and closure of accounts.

All promotional offers are subject to additional terms and conditions posted with the offer.

Game availability and service access

We aim to make games such as slots, blackjack, roulette, video poker, craps, and live dealer tables available across devices, including desktop and mobile. Game availability varies by location, device, and software provider. Eternal Slots Casino uses games supplied by Real Time Gaming and may add or remove games from the library at any time.

Service interruptions can occur for maintenance, updates, regulatory reasons, or technical faults. Games, features, or payment options may be suspended, limited, or withdrawn without prior notice. We do not guarantee that every game or feature will always be available.

Fair play and prohibited behavior

You must use the site lawfully and in good faith. Prohibited conduct includes, but is not limited to:

• attempting to defraud the Casino or other players;
• colluding with other players, using multiple accounts, or engaging in bonus hunting that violates promotional rules;
• using bots, scripts, or other unauthorized software or automation;
• attempting to manipulate game outcomes, systems, or promotions;
• providing false information or using another person’s payment method without authorization.

We expect honest play, and we will take appropriate action if we suspect rule violations.

Restricted conduct and operator rights

If we reasonably believe that rules have been broken, verification is incomplete, or misuse has occurred, we may refuse service, limit or suspend access, withhold bonuses, freeze transactions, or close accounts. Actions taken will be proportionate and consistent with these service terms, and we will aim to explain reasons when appropriate.

Where funds are withheld pending investigation, we will handle the matter fairly and in line with applicable law and policy.

Errors, mistakes, and technical issues

Occasionally the site may display incorrect balances, pricing, promotions, or experience game malfunctions. We reserve the right to correct obvious errors and to void or adjust wagers, bonuses, or transactions that result from technical faults, human error, or incorrect information.

If you believe an error has affected your account, contact support promptly so we can investigate and, where appropriate, correct the issue.

Responsible gaming and player protection

Gambling should be entertainment, not a way to make money. We provide tools and resources to help you manage your play, including deposit limits, session reminders, loss limits, cool-off periods, and self-exclusion options where available. If you feel your gambling is becoming a problem, please use these tools or contact our support team for assistance.

We also encourage you to review our Responsible Gaming page and to seek professional help if needed.

Intellectual property

All content on the site—design, text, graphics, logos, software, and original materials—is owned by Eternal Slots Casino or its licensors. You may not copy, reproduce, republish, distribute, or commercially exploit site content without prior written permission.

Third-party providers and linked services

Some games, payment processing, and technical services are provided by third-party suppliers. Availability and performance of those services depend on those providers. Links to third-party websites are provided for convenience; we are not responsible for their content or practices. Your use of third-party services may be subject to additional terms imposed by those providers.

Limitation of liability

To the fullest extent permitted by law, we are not liable for losses or damages caused by events beyond our reasonable control, technical interruptions, software or hardware failures, third-party service failures, unsupported devices, user error, or misuse of the service. Our liability for direct losses arising from use of the platform is limited to the extent permitted by applicable law and does not cover indirect or consequential losses.

No guarantees

The platform, games, and services are provided on an "as is" and "as available" basis. We cannot guarantee uninterrupted access, constant availability, or error-free operation. From time to time, content, odds, or game features may change.

Changes to these conditions

We may update these site terms from time to time. The most recent version posted on the website will apply from the date it is published, unless otherwise stated. Check this page periodically to stay informed about any changes that affect your account or play.

Related policies you should read

These conditions sit alongside other important policies, including the Privacy Policy, Responsible Gaming page, Bonus Terms, AML/KYC policy, and Cookie Policy. Review those pages for further detail on data handling, verification, and promotional rules. For an overview of our platform, see the Eternal Slots Casino review.

Contact information

If you have questions about these terms or need help with your account, contact support via our FAQ, live chat, or email at support@eternalslots.com. Our support team can explain specific account actions, verification requests, or promotion rules.

These terms are intended to set clear expectations for the use of Eternal Slots Casino. Continued use of the platform indicates your acceptance of these rules, and we encourage you to reach out if anything is unclear.